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Пользовательским соглашением и политикой конфиденциальности

User Agreement https://lalafo.gr/

1. General Terms

This Agreement stipulates User terms of using the Service https://lalafo.gr/.

For the purpose of this User Agreement the terms below shall have the following meaning:

Web Service shall mean Internet-resource (website) located on the Internet at the address https://lalafo.gr/, website applications on the basis of various operating systems and other services, as well as software, design (graphic presentation) of the website, its applications and other services, Data Base, any section (subsection) of the web services, as well as information placed on the web services by the Administration and the Users.

Administration shall mean Private limited company Yalla Classifieds (YALLA CLASSIFIEDS OÜ), address: Ahtri tn 6a, Kesklinna district, Tallinn city, Harju county, 10151, registered and acting in accordance with the legislation of Estonia, which shall perform Web Service administration and own all exclusive ownership rights to the Web Service.

User shall mean any competent individual who has accepted the terms of this Agreement and is using the services offered by the Web Service.

Personal Account shall mean combination of User data and settings set (placed) by the User. Any User shall have the right to have only one Personal Account.

User’s Personal Information shall mean information or combined information about the User provided by the User independently during the process of registration or the Web Service usage, including personal data of the User, information which shall be automatically forwarded to the Administration when the Web Service is used, including also IP address, cookie information, information about the User’s browser and other information about the User.

Information shall mean any information placed by the User or the Administration on the Web Service.

Spam shall mean bulk, unauthorised mail and/or mail unexpected by the recipients or other mailing of advertising, informational, campaigning or other nature.

Merchandise shall mean products, works, services, material and technical resources, property and non-property rights.

Parties to this Agreement shall mean the Administration and the User.

Any terms and concepts used in this User Agreement that are not indicated in the Terms and Definitions paragraph shall be interpreted in accordance with the content derived from the User Agreement text. Should any differences arise regarding interpretation of a term or a definition used in the User Agreement, the interpretation determined by the Administration shall be applied.

Usage of materials and services offered by the Web Service shall be governed by the current legislative regulations, as well as by this Agreement.

This Agreement shall constitute a public offer.

By using the services offered by the Web Service, the User shall join this Agreement and accept its terms and obligations to follow instructions on how to use the services of the Web Service (regardless of whether the user is registered on the website or not).

When the Web Service is used on behalf of a company, such company shall accept this Agreement and its terms.

The Administration shall have the right to unilaterally alter the terms of this Agreement at any time.

If the User does not agree with the terms of this Agreement or amendments thereto, the User shall give up access to the Web Service and stop using the services offered by the Web Service.

The Administration shall offer hereby its Users services on placement and search of advertising with the aid of the services offered by the Web Service.

Provision of paid services is also regulated by special rules and/or agreements with third parties providing payment processing services.

The User shall accept the provision that all materials and services of the Web Service, or any part thereof, may be accompanied by advertising. The User shall agree that the Administration shall carry no liability whatsoever and carry no obligations in connection with such advertising.

Registration on the Web Service is voluntary. Once registered on the Web Service, the User shall gain access to additional services offered by the Web Service. The Administration shall reserve the right to demand at any time that the User confirms data indicated during the registration and to request documentary proof.

The User shall keep the password confidential. The User shall be liable for the actions involving the usage of the email and password, as well as the actions performed in the User’s Personal Account. The User shall have the right to utilise services of the Web Service solely by logging in with his/her own email and password. While the Web Service works to protect the security of all Users’ contents and accounts, the Web Service cannot guarantee that unauthorized third parties will not be able to defeat security measures. If the User has the grounds to believe that his/her Personal Account has been compromised, the User shall independently change the password. The User can also notify the Web Service support immediately of any compromise or unauthorized use of his/her account.

The Administration cannot guarantee that the User is the person he/she claims to be, or that the information provided by the User during the registration on the Web Service is true.

The User is advised to interact with possible other parties using all possible tools available on the Web Service.

The Administration shall reserve the right to refuse, at its own discretion, the User’s access to the services in situations where such User violates the terms of this Agreement.

The Web Service shall have the right to restrict or terminate the User’s access in cases when such User violates other persons’ rights or the current legislation, as well as due to other reasons, at its own discretion.

The User whose access to the services has been terminated or whose information is not true any longer shall have no right to register again without special permission by the Administration. Neither shall such User have the right to use registration information of another User in order to gain access to the Web Service and its services.

2. Usage of the Web Service. Announcement Placement

The Administration shall provide the right to place announcements on the Web Service to all registered Users upon completion of a special form.

The User agrees not to take any actions that may be viewed as violating the legislation or international law norms, including those in the field of intellectual property, copyright and/or allied rights, as well as any actions that lead or may lead to the violation of normal Web Service operation.

All transactions related to the Merchandise, works and services shall be entered into between the Users directly. The Web Service shall not serve as the participant and/or the mediator of the transactions entered into by the Users via the Web Service. The Administration shall not control or be held liable for such transactions.

User’s comments and other entries on the Web Service shall not contradict the legislative requirements and generally accepted moral and ethical norms.

The Web Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by the Web Service. The Web Service does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If the User accesses any third party website, service or content from the Web Service, the User does so at his/her own risk and the User acknowledges that the Web Service shall not be held liable for the damage arising out of the User’s use of or access to any third-party website, service or content.

The User shall assign the Administration with unlimited, irrevocable, nonexclusive right, applicable everywhere, to use, distribute, publish, collect, process, demonstrate, copy, duplicate, reproduce data, images, photos, video and audio materials, data bases, publications, copyright and intellectual property rights, as well as any other information provided by the User on all known and unknown information carriers. The aforementioned rights shall be assigned to the Administration free of charge. The User shall grant access to the information placed by him/her to all Web Service Users. At that, the User shall reserve any intellectual property rights for the materials placed on the Web Service by him/her. Meanwhile, collection and processing of the information provided by the User shall be implemented with allowance for the Web Service’s “Privacy Policy”.

The Web Service shall carry no liability for the violation of third party rights in connection with the User’s presentation of any information and data.

The Web Service User shall place announcements in accordance with the Web Service instructions and provide reliable and complete information about Merchandise and terms of its realization. The User shall verify information about Merchandise indicated in the announcement, and in case of finding false or incomplete data, shall correct or add necessary information in the announcement.

When placing an announcement about Merchandise, the User shall confirm that he/she is authorised to perform actions with regards to such Merchandise as indicated in the announcement.

The User shall confirm that he/she possesses all necessary rights, licenses, permits to place information and data in the Web Service announcements, including all patents, trademarks, commercial secret, and intellectual property rights, or possesses appropriate written consent, license or permission given by third parties to use their names, images or any other objects.

The Web Service shall have the right to request documentary proof from the User and/or additional information regarding the placed Merchandise or regarding the data submitted by the User. The Web Service shall have the right to put publication on hold until such documentation or information is received.

The User shall have the right to sell on the Web Service any Merchandise belonging to him/her, provided no special permits are required thereto, and provided the current instructions for use are adhered to.

In order to maintain high quality of services, the Web Service shall reserve its right to limit the number of active User announcements on the Web Service, as well as to restrict User’s activity on the Web Service.

Merchandise description provided by the User in the announcement shall constitute the terms of such Merchandise sale.

Delivery terms shall be included in the Merchandise description in the announcement.

The terms of service provision or terms of sale and the merchandise description provided in the announcement, as well as other terms of the announcement shall not contradict the current legislation and this Agreement both at the moment of placing the announcement and later. If any term of the announcement is found to be in contradiction with the legislation or this Agreement as a result of entering amendments into the current legislation and/or the Agreement, such terms or such announcement shall be amended or modified by the User to eliminate any discrepancies. If it is impossible to make corresponding changes, the User shall eliminate such an announcement. In instances mentioned in this paragraph the Administration shall reserve the right to edit or remove such announcements without prior notification of the User.

Announcements about Merchandise and services contradicting the current legislation or generally accepted rules of morality, offensive and inappropriate, violating third party rights shall be prohibited from placement on the Web Service. The User shall make certain that the Merchandise offer does not contradict the current legislation and the terms of this Agreement. The list of merchandise and services prohibited from being published on the Web Service, set by the Rules of publishing announcements on the Web Service, is available in the How to Sell section at this address https://lalafo.gr/en/how-to-sell.

Usage of paid services may not guarantee that the announcement shall not be blocked by the Administration in the event of violation of this Agreement. When the rules of placing announcements are violated, money paid for the services shall not be refunded.

It shall be prohibited to include in the announcement references to the websites containing offers on how to sell, use or any other information about goods and services.

The User shall not spread or provide assistance in spreading information about the services delivered by:

other trading platforms, Internet auctions and/or Internet stores;

other web services offering the same products and services as the ones displayed on the Web Service, for the same or lower price;

other web services offering products and services prohibited from being sold on the Web Service.

The User shall not use automatic programs to gain access to the Web Service without the Administration’s written permission. Usage of computer programs that allow placement of announcements bypassing the standard procedure of announcement placement shall be prohibited, unless there is the Administration’s written permission.

While using or accessing the Web Service, the User shall not:

infringe the copyright, trademark, patent, and/or other intellectual property rights that belong to the Web Service or other third parties, as well as shall not copy, reproduce, alter, distribute or make public any information available on the Web Service without the prior Administration’s written permission;

breach or circumvent any laws, third-party rights or our systems, policies or determinations of your account status;

use the Web Service if he/she is not able to enter into legally binding contracts (for example, if the User is under 18 years old), or if the User’s access to the Web Service has been restricted or terminated;

post false, inaccurate, misleading, deceptive, defamatory, or libellous content;

transfer his/her account to another party without the Web Service’s consent;

distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;

distribute viruses or any other technologies that may harm the Web Service or the interests or property of users;

use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to access the Web Service for any purpose, except with the prior consent of the Web Service;

interfere with the working of the Web Service or impose an unreasonable or disproportionately large load on our infrastructure;

collect information about Users without their consent.

Information provided by the User and the User’s actions on the Web Service shall not:

be false, inaccurate or deceiving;

contribute to fraud, deceit or abuse of trust;

lead to transactions involving stolen or counterfeit items;

violate or encroach on the third party’s property, commercial secret, or privacy right;

contain information harming someone’s reputation or business standing, or giving offence to someone;

contain defamation or threat whomsoever;

call to commit a crime, or ignite ethnic discord;

give rise to, support or call to terrorist and extremist activities;

be obscene or of pornographic nature;

contain computer viruses, as well as other computer programs aiming, in particular, to cause harm, unauthorised intrusion, covert interception or acquisition of any system data or the system itself, or any of its parts, or personal information, or any other data (including the Web Service data);

contain materials of advertising nature;

violate third parties’ intellectual rights, right for personal image protection, and other third party rights;

violate in any other way the current legislation.

While using the Web Service services, the User shall have no right to place announcements on the Web Service, enter into or execute any transaction that can lead to violation of the current legislation by the Web Service and/or by the User.

The Administration shall have the right to advertise Merchandise by placing an announcement thereof in a manner different from the one applied by the User while placing the announcement about such Merchandise.

The Administration shall have the right to move, interrupt, end or prolong the duration of any announcement due to reasons dependent or independent on the Web Service.

The Administration shall have the right to end announcement demonstration at any time due to the violation of the rules stipulated by this Agreement, as well as due to violation of other Users’ rights, or violation of the current legislation, or due to other reasons.

The Administration shall have the right to edit announcements, move them to other sections, as well as perform other actions with the Users’ announcements.

The Administration shall have the right to refuse placement (publishing) of announcements.

Requirements for the design of announcement are provided in the Rules of publishing announcements on the Web Service in the How to Sell section at the address https://lalafo.gr/en/how-to-sell.

The User shall bear full and exclusive liability for the announcement content in accordance with the current legislation. The Web Service accepts no responsibility and assumes no liability for any User content that the User or a third party posts or transmits using the Web Service.

3. Paid Services

Users may order paid services on the Web Service.

Types of paid services:

VIP announcement

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Prices for the services and the procedure of ordering paid services are indicated in the corresponding pages of the Web Service.

The Web Service User who has paid for the Web Service services shall have the right to request refund of the money from the Administration. The decision to issue or deny a refund shall be taken by the Administration unilaterally.

Money paid for the services that have not been provided shall be refunded by the Administration in the following instances:

The service failed to be provided due to technical reasons occurring on the Web Service.

Other individual occasions at the discretion of the Administration.

The Administration shall have the right to refuse a refund of the User’s funds in cases when:

The User consistently violates the terms of this Agreement.

The service has been activated, including cases when the announcement has been deleted after moderation.

The User has placed an announcement about products, services and offers that are forbidden.

Any deficiencies of the payment system. The Web Service shall bear no liability for the operation of the payment systems used by the Users to pay for the Web Service services. Refund of money in this case shall be considered on a case-by-case basis.

Other cases at the discretion of the Administration.

Refund procedure shall be decided on a case-by-case basis between the Administration and the User.

4. Communication and Notices

The User’s correspondence with the Administration and the Web Service shall be performed via email info@lalafo.gr and/or the address, which is indicated in clause 1.2. of this User agreement. The User can access the Web Service for resolution of any query.

The User shall be prohibited from placing comments, discussions or other messages on the Web Service regarding actions of the moderators and the Administration.

The Web Service respects the intellectual property rights of others.

According to copyright laws, the Web Service shall respond to claims of copyright infringement on the Web Service.

A copyright owner or his/her authorized representative (the claimant) can report alleged copyright infringements on the Web Service by sending a Notice to the Web Service’s support.

The Web Service can take any action which may include removing the reported content from the Web Service.

If the relevant content is removed in response to a Notice, the Web Service may notify the person who posted it on Web Service so he/she have the opportunity to send a counter-notice. The Web Service may also send a complete copy of the Notice to others, if necessary.

The claimant bears full material, legal, and any other liability for the accuracy and reliability of the information specified in his/her Notice.

5. Software

The Administration is the exclusive owner of the domain name where the website is located, the website itself, its mobile applications, as well as all the Web Service and all the Web Service software.

When installing the software, the Administration shall provide the User with the personal free non-exclusive license to use the software without the right of its assignment to third parties.

Such license shall be designated solely to provide the User with the possibility to use the Web Service services and derive benefits from it, in accordance with the Web Service functions.

It is forbidden to copy, alter, distribute, sell, exchange or lease completely or partially any part of (the Web Service) Administration’s intellectual property items (including its software), as well as to “crack” or try to retrieve the source code of the software without the Administration’s written permission.

6. Disclaimer

All information (including personal data) provided by the User on the Web Service, shall be placed by the User in order to sell the User’s Merchandise. Further information about collection and processing of personal data is provided in the Privacy Policy.

The User shall place certain information about himself/herself solely in his/her interests, including in order to facilitate communication with the User and/or identification of the User.

By placing information about himself/herself, the User understands and agrees that such information is placed on the Web Service openly, i.e. is available to any visitor or Users of the Web Service.

The User understands and accepts all risks connected with such placement of information, including, but not limited to the risk of the email address getting to spammers’ address lists, risk of the email address getting into the hands of all kinds of fraudsters, risk of the telephone number getting to SMS-spammers and/or SMS-fraudsters, and any other risks caused by such placement of information.

With regards to the Merchandise, the Web Service shall not serve as a dealmaker, mediator, buyer or seller.

The Web Service shall bear no liability for the arrangement and performance (execution) of transactions between the Web Service Users, for any losses, lost profit or income, financial losses or indirect, actual, side or punitive losses as a consequence of entering into a transaction, as well as a result of unlawful actions of any person.

By using services of the Web Service, the User shall agree to use the Web Service and its services at his/her own risk and shall carry all risks in connection with using announcements located on the Web Service.

The Web Service is an instrument for the Users to place their announcements with regard to Merchandise the sale and/or purchase of which is allowed by law, this Agreement and other rules of the Web Service usage.

The Web Service may not always verify announcements placed by the Users, and, as consequence, the quality, safety, legality and conformity of the Merchandise to its description, as well as the seller’s ability to sell, and the buyer’s ability to buy the Merchandise shall be out of the Web Service’s control.

The Web Service may not exercise control over the reliability of the information placed by the Users in their announcements.

The Web Service, its Administration, management and employees shall bear no liability whatsoever for the content or reliability of the announcements located on the Web Service.

The Administration, its management and employees shall bear no liability whatsoever for the content of any messages (including those received by the Users in their inbox and/or on mobile phone), as well as for any usage of the Users’ contact information.

The User agrees to indemnify and hold harmless the Web Service and its respective officers, directors, employees and agents from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs and expenses, including, without limitation, reasonable legal and accounting fees (including costs of defence of claims, suits or proceedings brought by third parties) that are in any way related to the User’s access to or use of the Web Service, the User’s content, or the User’s breach of any terms of this User agreement.

The User understands that the fact of announcement placement on the Web Service shall not guarantee that offering, sale and/or acquisition of any Merchandise is valid and legal. The User shall be the sole decision taker in entering into a transaction.

As long as the legislation permits, the total liability of the Web Service to cover any claims shall be restricted to the amount that has been paid by the User for using the Web Service services or (at the discretion of the Web Service) to the repeated provision of such services to the User.

The User agrees that all disputes between the User and other users and/or the Web Service visitors (including those arising as a result of entering into transactions) shall be resolved by the User independently without involving the Administration.

The Web Service shall bear no liability for any access of third parties to the Web Service services and/or any information about the Users (including their personal data), which has been gained without consent (authorisation) and/or awareness of the Administration.

The User agrees that the Administration shall bear no liability and shall have neither direct, nor indirect obligations before the User in connection with any possible or actual losses and damage related to the Web Service content and/or as a result of the transactions performed by the User, copyright registration and information about such registration, product and services available on the Web Service or any other contacts the User has established using the information on the Web Service.

The Administration shall carry no liability for any software failures, crashes and other technical and software disorders, as well as for the errors, software viruses, etc. that might be passed on to the Web Service or through the Web Service by the third parties.

The User shall act exclusively in accordance with the current legislation and this Agreement, as well as bear full liability in accordance with the legislation for his/her actions or inaction on the Web Service and while utilising the Web Service services.

If the User’s rights are violated by another Web Service User (unlawful use of an intellectual property item, etc.), the User whose rights have been violated shall have the right to address the Administration or its moderators with a complaint. The Administration shall review the complaint and, if found justified, shall take measures to stop violation of the User’s rights.

7. Duration of the Usage Rights

This Agreement shall take effect from the moment when the User begins using the Web Service services, irrespective of the User’s registration or announcement placement, and shall remain in full force and effect indefinitely.

The User shall have the right to terminate the right of using the Web Service services at any time. Once this is done, the User shall have no right to place new Announcements.

The Web Service shall reserve its right to stop, at its own discretion, the User’s access to the Web Service with or without cause or notice. The User whose access to the services has been terminated or whose data has ceased to be valid shall have neither the right to register again without obtaining a special permission of the Administration thereto, nor be able to use registration information of another User in order to gain access to the Web Service.

8. Miscellaneous

Should any disputes arise, the Parties to this Agreement shall resolve them by means of negotiations. Disputes that arise while executing this Agreement and providing services by the Web Service shall be resolved in accordance with the current legislation.

Resolution of all disputes shall be governed by the legislation of Estonia.

The Web Service shall reserve its right to amend this Agreement unilaterally and without notifying the Users. New edition of the Agreement shall take effect once it is published on the Web Service.

Nothing in this Agreement shall be understood and interpreted as establishment of agency relationship between the User and the Administration, or relationship of association, cooperation, personal hire, or any other sort of relationship, unless expressly stipulated by this Agreement.

If the Court holds any provision of this Agreement invalid or unenforceable, no other provisions of this Agreement shall be impacted by such Court decision.

Inaction of the Administration when any of the Users violates provisions of this Agreement shall not deprive the Administration of the right to take appropriate measures in the future to protect its interests and rights.

All other terms and circumstances, which are not stipulated by this Agreement, shall be decided on a case-by-case basis.

The User shall confirm that he/she has read all the provisions of this Agreement and accepts it fully and unconditionally.


Lalafo takes care of all its Users’ privacy. For this purpose, Lalafo collects and uses personal information only to the extent necessary to provide its Users with the services, websites, and mobile applications (collectively, “the Service”).

This Privacy Policy shall constitute an integral part of the Service User agreement https://lalafo.gr/.

This Privacy Policy shall establish the procedure of receipt, storage, processing, usage, disclosure and protection of User’s personal data.

Personal database Controller shall be Private limited company Yalla Classifieds (YALLA CLASSIFIEDS OÜ), address: Ahtri tn 6a, Kesklinna district, Tallinn city, Harju county, 10151.

By using the Service, the User fully accepts this Privacy Policy. Otherwise, the use of the Service is not permitted.

1. Data collection

Personal data means information, which can be used to identify a natural person directly or indirectly.

The User shall provide information and personal data when filling out the form to publish announcement, or during registration on the Service, or when subscribing to receive messages, as well as in other cases of using the Service. Information may also be collected in the form of questioning the Service Users. The Users shall give their consent to participate in the questionnaires.

The Service will collect the following information about Users:

Personal information, which represents input by the User, shown or revealed in any other way by him/her to the Service when using the Service. Such information can include the User’s name and surname (company name), email address and password, phone number, location as well as address. The User needs to provide this information to enable the Service to provide User with the services and to provide access to the Service and the means for sellers and buyers to trade. The User shall bear liability for the information provided by him/her, while the Service shall provide the channel to distribute and publish the User’s data online.

Technical information, which is automatically collected by the Service when the Service is visited. The Service collects information from the device and from the application that Users use to access the services. Typically, this is information about User’s IP address, operating system version, device type, system and performance, and the type of browser. If the User accesses the Service from a mobile device, the Service also gets a universal unique identifier (UUID) for such device. The Service may combine this information obtained from the User’s browser or mobile device with other information about the User that the Service or its partners collect, including information collected from several devices.

When the User logs in using another service profile (for example, Facebook, Google+, vkontakte, odnoklassniki.ru etc.), the Service may also collect information located in the relevant profile of such service that the User has agreed to make available, including the User’s name, email address, and profile-related information. The User agrees to share this data with the Service during the registration process. This permission can be revoked at any time. The Service may collect information regarding the physical location of the User’s device. The individual User’s location may be determined through the IP or Geo-location information obtained from the User’s device. The Service can use and store the User’s location information to provide functions and improve and customize services, for example, for internal analytics and performance monitoring or for showing content or provide offers relevant to the User’s location.

The Service uses “cookies” and similar technologies on its websites. More information about cookies is provided below in the “Cookies, Web Beacons, and Similar Technologies” section.

The data provided by the User in connection with his/her participation in contests and surveys conducted by the Service or by other third parties at the request of the Service.

The Service receives information about Users and their activities from marketers, partners, researchers, and other sources (including publicly available databases). The Service may combine information that is collected from the User with information obtained from other Users and third parties.

The User shall make his/her own choice out of his/her free will whether to provide personal or any other data to the Service, and the User shall hereby declare consent to the Service processing his/her personal data and information, or to transfer such data to be processed by other Users and/or third parties acting by the authority delegated to them by the Service.

The Service will not collect or process any sensitive data, for example, the data about racial or ethnic origin, political, religious and ideological beliefs, membership in political parties and professional unions, criminal history, as well as data concerning health, sex life, biometrical or genetic data.

Please note that any information posted by the User on the Service (e.g. User’s name and publicly available photos, etc.) will become public and may be available to other Users and the general public. The Service urges Users to be very careful when deciding what information to disclose through the Service. Personal information posted by Users or disclosed by them to other Users may be collected by other Users and may result in unsolicited messages. The Service is not responsible for protecting the information that the User may disclose to third parties through the Service.

In order to facilitate interaction between the Users, the services shall imply restricted access to the contact information of other Users. The User Agreement shall restrict the right to use information provided by other Users.

The Service User shall not use data provided by another User without the written consent of that User or without approval in any other way to use such data. All information obtained by the User about other Users in connection with using the Service may be used solely for entering into and performing transactions related to the Merchandise. Therefore, the User shall not use email address or a phone number of another User with the purpose of direct email marketing or any other delivery of unfavourable electronic messages, as well as for any other illegal acts or actions performed without the other Party’s knowledge and consent.

The Service may use third-parties’ payment services to process payments for certain paid services. Personal data may be collected only by such payment services and not by the Service. In the relevant cases, the collection and processing of the User’s personal data will be subject to the payment services’ privacy policies rather than this Privacy Policy. The Service has no control over and is not responsible for the payment services’ collection, use, and disclosure of the User’s personal data.

2. Processing purposes

Processing of the personal data is any action or combination of actions, such as collection, registration, accumulation, storage, adaptation, alteration, use, distribution (distribution, sale, transfer, including transfer abroad), and deletion of the personal data, including application of informational (automated) systems.

The Service relies on a number of legal bases to use the User’s data.

The Service may use the information collected from the Users as follows:

To provide and improve its services. Collecting certain data is necessary to enable the Service to fulfil its contractual obligations in accordance with the User agreement. For example, the Service uses the names and phone numbers that its Users provide in their accounts for other Users to identify them and communicate with each other. The Servicealso may use the User’s information to improve, fix, and customize its services and to pursue the Service’s legitimate interests of improving the services for the Users. The Service is always looking for ways to make the services smarter, faster, secure, integrated, and useful for the Users;

To manage the Users’ accounts and provide them with support. The Service uses thr Users’ information to resolve technical issues faced by the Users, to respond to Users’ requests for assistance, to analyse crash information, and to repair and improve the services.

To develop, display, send, and track content and advertising adapted to the interests of Users in relation to the Service. The Service uses contact information and information about how Users use the Service to send notifications that may be of specific interest to the Users. These notifications are aimed at driving engagement and maximizing the benefits derived by the Users from the Service, including information about new features, newsletters, and events that may potentially be of interest to the Users. The Service also communicates with the Users about new product offers, promotions, and contests. The Service may communicate with the Users by e-mail, postal mail, phone and/or mobile devices. The Users can control these notifications and can opt-out of them.

To comply with legal, regulatory and law enforcement requests and protect the Service’s legitimate interests and rights. The Service cooperates with government and law enforcement officials and private parties to enforce the law. The Service shall disclose any information about the Users according to legal requirements where it is necessary to protect the Service’s legal rights and interests and/or legal rights and interests of third parties or to prevent or stop illegal activity.

The Service also uses information to restrict or prevent various forms of abuse of the services, such as fraud, spamming, and other unauthorized actions that violate the User agreement.

Where required by law, the Service may use the information about the Users in connection with legal and audit activities, for example, for the purpose of acquisition, merger or sale of its business.

To the legally permitted extent, the Service will take reasonable steps to notify the Users about provision of personal information to third parties.

Website analytics. The Service uses multiple web analytic tools (or tracking-tools) provided by third-party service providers such as Google Analytics to collect information about how Users interact with the Service. The Service conducts research and analysis of the User’s use of the Service or the interests of the User in products, services, and content. The Service uses the information provided by these tools to improve services and to detect and analyze errors. Such service providers’ tools place cookies in Users’ browsers. Cookies cannot be used by anyone other than third-party service providers. The information collected using cookies may be transmitted to and stored on servers in a country other than the User’s country. Information collected is used and shared by these service providers in accordance with their individual privacy policies. Users are free to opt-out of collection and processing of the data generated by the cookies in connection with the use of the Service.

To conduct contests or surveys. The Service uses the information collected through these methods, for example, to improve the services.

The Service shall not sell or lease information and/or personal data provided by the User in the process of using the Service.

3. Cookies, Web Beacons, and Similar Technologies

The Service may use cookies, web beacons and other similar technologies to store information. Such files are used in order to facilitate usage of the website, to enhance the quality of Service services (including safety), as well as for advertising purposes.

Any information obtained by the Service from the User, as well as placement of cookies on the User’s browser shall be performed with notification and upon the User’s consent. By continuing the usage of the Service, the User shall give consent to the Service to store cookies on the User’s browser.

The Service shall use cookies and similar technologies that remain on the User’s device when the browser is active, as well as cookies and other similar technologies that remain on the User’s device for a more prolonged period. The User shall have the right to block, delete or turn off such cookies and similar technologies, as long as the User’s device allows doing so.

Cookies is a term used in computer terminology to describe information in the form of a text or binary data received from the Service that is stored on the User’s side, i.e. on the browser, and is later sent to the Service when the User visits the Service again. In this way the Service marks the User’s browser during his/her visits to the Service. Cookies facilitate usage of the Service by recording the data necessary to log into the system and collect statistics. Cookies do not contain personal data.

Web beacons are small graphic images (also known as “point markers” or “Network beacons”) that may be turned on in the Service, as well as its servers, applications, exchange of messages, and in the tools, which usually function in combination with cookies in order to identify the User.

Similar technologies are technologies that store information in the browser or the device using local general objects or a local storage, such as “flash cookies”, “HTML 5 cookies”, and other methods of web-applications. Such technologies may work in all browsers of the User, and in some cases they may not be fully controlled by the browser and may require direct control through the applications or devices installed by the User.

The Service shall take all safety measures in order to prevent unauthorised access to cookies and similar technologies. The User shall take similar safety measures. The Controller shall guarantee that the Controller only and/or authorised providers of the Service services may have access to such cookies.

Providers of the Service services are companies that assist with different aspects of the Service operation. The Service shall utilise certain authorised service providers in order to deliver related Service services to the User, as well as for other purposes directly related to the Service operation. Such service providers may also place cookies on the User’s device through the Service services (side cookies). They may also collect other information, for instance IP address or other identifiers.

Any information collected and stored by the Service with the help of aforementioned technologies shall be used with the User’s consent.

The User can manage cookies in the browser or device settings. In order to reject collection and storage of information, the User shall check “Do not store cookies” in the browser settings, as well as press the button “Clear cookies”. Cookies may be removed from the User’s devices at any time.

The Service shall store information about the User’s latest visit to the system in order to ensure high quality of the services provided, which shall be adapted to individual needs and interests of the User.

4. Sharing and disclosure of information

The User’s information may be transferred to other companies owned wholly or partially, as well as directly or indirectly by the Controller for achieving the purposes, for which the data has been collected.

The Service may share and disclose the User’s information to third-party service providers that provide services to the Service such as website hosting, payment processing, data analysis, fulfilment of orders, information technology and related infrastructure provision, customer service, email and messages delivery, auditing and other services. These service providers will only have access to the information necessary to perform the relevant functions. These third parties are obligated not to disclose or use User’s information for other purposes. In some cases, these service providers are not strictly required to provide the services for the Service, but they help to make the Service better. Cooperation with third-party service providers with the aim to make the services better is the Service’s legitimate interest (to ensure the adequate performance of the contract with the User).

The Service may transfer portions of the Users’ information to third countries (including those located outside the EU). For example, personal data may be stored on servers located in a third country. We have established legal mechanisms to ensure that Users’ rights are protected irrespective of such transfers.

The Service may share the Users’ information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside the User’s country of residence, to comply with legal, regulatory, and law enforcement requests and protect the Service’s legitimate interests and rights, as described above.

5. Data protection

The Controller shall take all reasonable measures to protect personal data of the User from unauthorised access by third parties.

The Service conducts review of candidates at the time of hire or before entering into a contract with independent contractors (to the extent permitted or facilitated by applicable laws and countries). Also, all employees and contractors of the Service who perform functions related to the access and usage of Users’ personal data and other information have signed non-disclosure agreements. The Service provides ongoing privacy and security training.

All personal data collected and processed by the Service shall be stored on one of the several protected servers. There shall be no access to such servers outside the corporate network or contractors that signed the Non-disclose agreement.

Nevertheless, while the Service implements safeguards designed to protect the Users’ information, no security system is impenetrable and the Service cannot guarantee that data, during transmission through the Internet or while stored on servers or systems owned by the Service, will be absolutely safe from intrusion by third parties.

6. User’s rights

According to applicable laws, the Users have the following rights (inter alia):

Every User has account settings that help him/her access, rectify or delete information that the User provides to the Service. User can change his/her settings on their devices to either consent or oppose the collection of the personal information or display of the corresponding notifications. Every User has a right to object to the processing of his/her personal data.

Mobile applications have permission systems for specific types of device data and notifications such as location as well as push notifications. Please note that certain services may lose full functionality because of deactivation of certain functions.

User can contact the support of the Service (info@lalafo.gr) with any questions regarding these settings.

Please note that the Service may reject requests for certain reasons, including if the request is unlawful or if it may violate the rights of another user or a third party.

In certain countries, the Users have the right to lodge complaints with the appropriate data protection authorities if they have concerns about how their personal data are processed.

7. Messages and Notifications

Occasionally, the Service may need to contact the User. These messages can be delivered by email, by push notifications or by telephone for the purposes of provision of the Users with support or for other purposes (for example, provide the Users with information regarding products and features that Users may find interesting). These notifications could be sent with prior consent of the User or in response to the Users’ requests. The User may control marketing emails and/or messages through his/her account settings as well as through the opt-out link included in the marketing emails or messages.

If the User give his/her consent to receive notifications, he/her confirms that the Service shall have the right to provide User’s email addresses and phone numbers to third parties in order to deliver notifications and messages to the User.

Some messages may be published on the Service (for example, messages from other Users with propositions to buy/sell or certain Service’s messages). Announcements published on the Service shall be deemed delivered to the User once they are published.

Some messages are service-related and necessary to provide services by the Service and/or performance of the User agreement (non-marketing messages, for example, emails related to the Users’ accounts, security-related notifications, etc.). The User agrees that such messages can be sent to him/her.

The Service shall bear no liability for the use of the message sending form placed on the Service by other Users and/or automated systems (robots).

The Service shall bear no liability for the use of the phone numbers and electronic addresses placed by the User on the Service pages by other Users and/or robots.

8. Access to and deletion of the User‘s information

The User can exercise his/her rights to access, change or delete his/her personal information at any time.

In order to easily access, view or update personal data (where available) or to update subscription preferences, the User should enter his/her account and visit the “Account Settings” section.

The User is entitled to request the deletion of his/her account without providing any reasons therefor. If the User wishes to erase his/her account or data or if the User decides to revoke his/her consent to this Privacy Policy, the User may send a request to the following e-mail address: info@lalafo.gr.

Please note that the Service will not be able to provide access to the services if the User revokes his/her consent. Also, the Service will not be able to provide certain services if the User deletes his/her account/data.

In order to ensure the Users’ protection, support managers of the Service may only respond to requests for personal information sent from the email addresses the Users use to send requests, and the Service may need to verify the relevant User‘s identity before implementing his/her request. The Service will try to comply with the User‘s request as soon as possible, but it may require some time.

8. Data retention

The Service keeps the Users’ information only as long as needed for legitimate business purposes and as permitted by applicable legal requirements.

If the User closes his/her account, the Service will retain certain data for analytical purposes and recordkeeping as well as to prevent fraud, enforce User agreement, or if there is an outstanding issue, claim or dispute requiring the Service to keep the relevant information until it is resolved or if the Service must keep it to evidence the Service‘s compliance with applicable law (for example, records of consents to Privacy Policy).

Personal data is deleted or anonymized on a regular basis when it is no longer relevant for the purposes, for which it has been collected.

Retention of personal data that is provided to third parties as described in this Privacy Policy will be subject to those third parties’ privacy policies.

9. Final provisions

The User shall bear liability for the accuracy and reliability of any information and data provided by him/her.

The services are not designed for individuals under the age of eighteen (18). The Service will not knowingly collect personal information from children under 18 if they use the Service.

The Controller may introduce amendments, delete or renew the rules of the Privacy Policy. Should the User disagree with the amendments, he/she shall stop using the Service. Should the User continue using the Service, he/she shall agree and accept all amendments and the new version of the Privacy Policy in its totality.

If the User has any questions or complaints, he/she may contact the support by email: info@lalafo.gr or by sending a letter to the following address: Ahtri tn 6a, Kesklinna district, Tallinn city, Harju county, 10151, Estonia.